3. Contributing to a prosperous planet by reducing environmental impact

We aim to realize a sustainable environment of the earth by working with our stakeholders to solve natural environmental issues and reduce environmental impact.

Materiality
Improvement of product transportation efficiency Promote 3Rs for products for sale and packaging materials Address climate change Address biodiversity Water resource conservation
KPI	Target year	FY2024
Reduce Scope 3 emissions by 42% from the base year (2020)	2030	50.3%
Achieve "carbon neutral"	2030	750 t-CO₂ _{*Scope 1 & 2 emissions}
Achieve "net zero"	2050	205,330 t-CO₂ _{*Scope 1 & 2 & 3 emissions}
Strategies and Initiatives to Achieve KPI
Streamline delivery to address the 2024 logistics problem. Introduced EAZY, Supported by YAMATO TRANSPORT into our services, and launched a new delivery method to reduce the risk of personal information leaks through our package drop service. Utilize YAMATO TRANSPORT's Relation Center to Streamline ZOZOTOWN Product Delivery in the Hokkaido・Kyushu Region Promote initiatives to reduce greenhouse gas emissions to achieve Net Zero. Introduction of the Air Conditioning Optimization Control System "EMS-AI" at Logistics Center "ZOZOBASE NARASHINO 1" Adopt environmentally friendly packing materials to reduce environmental impact. Changed Packaging for Delivery to Environmentally Conscious Materials

ZOZO group coverage：94.3%
Ratio of women's average annual wages to men's average annual wages

Sustainability