ESG Data
ESG Data
This page provides data related to ESG (Environmental, Social, and Governance) in our business activities, organized by categories and consolidated.
Coverage of companies covered in this report
ZOZO Corporation, ZOZONEXT Corporation
Coverage ratio
Environmental and governance items are calculated based on the sales revenue ratio of each group company that makes up the ZOZO Group.
Social items are calculated based on the ratio of the number of employees comprising the ZOZO Group.
ESG Data
Environment
- Scrollable
| Items | FY2022 | FY2023 | Coverage | |
|---|---|---|---|---|
| Total CO2 emissions (Scope 1 & 2)(t-CO2) | 599 | 271 | 100% | |
| Total CO2 emissions (Scope 1 & 2 & 3)(t-CO2)* | 403,672 | 224,864 | 100% | |
| CO2 emissions (Scope 1 & 2) per unit of net sales（t-CO2/Millions of JPY） | 0.003 | 0.001 | 100% | |
| CO2 emissions (Scope 1 & 2 & 3) per unit of net sales（t-CO2/Millions of JPY）* | 2.20 | 1.14 | 100% | |
| Scope 1 (t-CO2) | 30 | 34 | 100% | |
| Gas (㎥) | 0 | 0 | 100% | |
| Diesel fuel (kl) | 0 | 16 | 100% | |
| Heavy oil (kl) | 0 | 0 | 100% | |
| Kerosene (kl) | 0 | 0 | 100% | |
| Gasoline (kl) | 13 | 18 | 100% | |
| Scope 2 Market Based (t-CO2) | 589 | 237 | 100% | |
| Scope 2 Location Based (t-CO2) | 9,439 | 12,252 | 100% | |
| Hot water/cold water (GJ) | 179 | 205 | 100% | |
| Electricity (kWh) | 21,725,227 | 27,946,914 | 100% | |
| Scope 3 (t-CO2)** | 403,048 | 224,593 | 100% | |
| Gross CO2 emissions (Scope 3) per unit of net sales（t-CO2/Millions of JPY）* | 2.14 | 1.14 | 100% | |
| Category 1 : Purchased goods and services | 44,906 | 46,673 | 100% | |
| Category 2 : Purchased capital goods※1 | 32,444 | 77,223 | 100% | |
| Category 3 : Purchased fuel/energy not included in Scope 1 or 2 | 1,488 | 1,913 | 100% | |
| Category 4 : Upstream transportation and distribution** | 72,328 | 71,625 | 100% | |
| Category 5 : Waste generated in operations** | 222 | 275 | 100% | |
| Category 6 : Business travel | 913 | 1,378 | 100% | |
| Category 7 : Employee commuting** | 886 | 1,505 | 100% | |
| Category 8 : Upstream leased assets | 1,453 | 1,109 | 100% | |
| Category 9 : Downstream transportation and distribution | 0 | 0 | 100% | |
| Category 10 : Processing of sold products | 0 | 0 | 100% | |
| Category 11 : Use of sold products※2 | 227,821 | 0 | 100% | |
| Category 12 : End-of-life treatment of sold products** | 20,588 | 22,892 | 100% | |
| Category 13 : Downstream leased assets | 0 | 0 | 100% | |
| Category 14 : Franchises | 0 | 0 | 100% | |
| Category 15 : Investments | 0 | 0 | 100% | |
| Total energy consumption (GJ) | 212,723 | 273,536 | 100% | |
| CO2 emission per energy consumption (t-CO2/GJ) | 0.047 | 0.047 | 100% | |
| Total energy consumption intensity (GJ per million yen) | - | 1.39 | 100% | |
| Renewable energy consumption (GJ) | 194,895 | 267,557 | 100% | |
| Ratio of renewable energy (%) | 91.9% | 98.1% | 100% | |
| Renewable energy consumption intensity | - | 1.36 | 100% | |
| Water consumption (㎥) | Overall water consumption (㎥) | 27,618 | 34,924 | 100% |
| Of which, consumption of city water (㎥)** | 26,074 | 31,905 | 100% | |
| Of which, sewage consumption (㎥)** | 1,544 | 2,816 | 100% | |
| Water consumption per unit of net sales （㎥/Millions of JPY）* | 0.15 | 0.18 | 100% | |
| Average PUE of data centers | 1.5 | 1.6 | 100% | |
| Total waste (t)** | 6,647 | 6,921 | 100% | |
| Amount of waste recycled (t)** | 6,647 | 6,921 | 100% | |
| Final disposal of waste (t)** | 0.23 | 0.08 | 100% | |
| Total emissions of waste per unit of net sales （t/Millions of JPY）** | 0.036 | 0.035 | 100% | |
| Final disposal of waste per unit of net sales（t/Millions of JPY）** | 0.00 | 0.00 | 100% | |
| Recycling rate of waste** | 99.9% | 99.9% | 100% | |
| Green purchasing ratio※4 | 26.7% | 21.0% | 100% | |
| Total paper used (t) | 24.5 | 30.7 | 100% | |
| Environmental Investment (JPY)※5 |
6,581.5 million JPY |
8,483.2 million JPY |
100% | |
| Number of environmental fines and penalties | 0 | 0 | 100% | |
| Amount of environmental fines and penalties（JPY） | 0 | 0 | 100% | |
*Expanded disclosure information.
**Revised calculation logic for FY2022.
ZOZO Corporation has undergone a three-party verification covering "greenhouse gases, energy, water, and industrial waste" by the Japan Quality Assurance Organization (JQA), with the aim of enhancing the reliability of objective evaluation and calculation of environmental data.
※ Certified as part of the SoftBank Group Corp., including ZOZO
- Category 2: Temporarily increased due to the introduction of automation equipment at logistics center "ZOZOBASE."
- Category 11: Excluded from calculation starting fiscal year 2023.
- Green purchasing ratio covers OA, PC, household goods, and stationery/office supplies.
- Includes the amount of goods purchased from customers through the ZOZOUSED service, the cost of introducing renewable energy electricity, and the cost of introducing environmentally friendly materials.
Social
- Scrollable
| Items | FY2022 | FY2023 | Coverage | |
|---|---|---|---|---|
| Number of employees: Ratio of male to total, ratio of female to total | Total | 1,503 | 1,644 | 100% |
| Male (%) | 879 （58.5%） |
954 （58.0%） |
100% | |
| Female (%) | 624 （41.5%） |
690 （42.0%） |
100% | |
| Number of employees in Japan | Total | 1,503 | 1,644 | 100% |
| Number of employees overseas | Total | 0 | 0 | 100% |
| Number of employees in managerial positions; gender compositions | Total | 320 | 327 | 94.3% |
| Male (%) | 251 （78.4%） |
248 （75.8%） |
94.3% | |
| Female (%) | 69 （21.6%） |
79 （24.2%） |
94.3% | |
| Non-Japanese (%)* | 2 （0.6%） |
3 （0.9%） |
94.3% | |
| Gender composition by job title | Executive officer Male (%) |
4 （80.0%） |
7 （87.5%） |
94.3% |
| Executive officer Female (%) |
1 （20.0%） |
1 （12.5%） |
94.3% | |
| Senior manager or higher Male (%) |
99 （88.4%） |
95 （87.2%） |
94.3% | |
| Senior manager or higher Female (%) |
13 （11.6%） |
14 （12.8%） |
94.3% | |
| Manager (section chief) Male (%) |
153 （73.3%） |
166 （75.8%） |
94.3% | |
| Manager (section chief) Female (%) |
56 （26.7%） |
53 （24.2%） |
94.3% | |
| Number of employees and gender composition by job category (revenue generating divisions) ※1 | Total Male (%) |
184 （43.5%） |
192 （42.5%） |
100% |
| Total Female (%) |
239 （56.5%） |
260 （57.5%） |
100% | |
| Senior manager or higher Male (%) |
29 （82.9%） |
24 （80.0%） |
100% | |
| Senior manager or higher Female (%) |
6 （17.1%） |
6 （20.0%） |
100% | |
| Manager (section chief) Male (%) |
38 （66.7%） |
39 （65.0%） |
100% | |
| Manager (section chief) Female (%) |
19 （33.3%） |
21 （35.0%） |
100% | |
| Number of employees and gender composition by job category (STEM divisions) ※1 | Total Male (%) |
373 （78.5%） |
392 （83.4%） |
100% |
| Total Female (%) |
102 （21.5%） |
78 （16.6%） |
100% | |
| Senior manager or higher Male (%) |
36 （97.3%） |
30 （100%） |
100% | |
| Senior manager or higher Female (%) |
1 （2.7%） |
0 （0%） |
100% | |
| Manager (section chief) Male (%) |
65 （87.8%） |
64 （88.9%） |
100% | |
| Manager (section chief) Female (%) |
9 （12.2%） |
8 （11.1%） |
100% | |
| Number of employees and gender composition by job category (Other divisions) * | Total Male (%) |
322 （53.2%） |
370 （51.2%） |
100% |
| Total Female (%) |
283 （46.8%） |
352 （48.8%） |
100% | |
| Senior manager or higher Male (%) |
34 （85.0%） |
44 （84.6%） |
100% | |
| Senior manager or higher Female (%) |
6 （15.0%） |
8 （15.4%） |
100% | |
| Manager (section chief) Male (%) |
50 （65.0%） |
59 （60.8%） |
100% | |
| Manager (section chief) Female (%) |
28 （35.0%） |
38 （39.2%） |
100% | |
| Number of highly specialized personnel* | Total | 78 | 103 | 100% |
| Research staff (basic research/technical research) | 13 | 11 | 100% | |
| Number of AI Specialist | 14 | 43 | 100% | |
| Number of Data scientist | 51 | 49 | 100% | |
| Number of managerial appointments: Ratio of males to total, Ratio of females to total | Total | 47 | 46 | 100% |
| Male (%)* | 39 （83.0%） |
25 （54.3%） |
100% | |
| Female (%)* | 8 （17.0%） |
21 （45.7%） |
100% | |
| Number of non-Japanese employees in Japan (% to total employees): gender composition (%) | Total | 39 （2.6%） |
48 (2.9%) |
100% |
| Male (%) | 22 （1.5%） |
26 （1.6%） |
100% | |
| Female (%) | 17 （1.1%） |
22 （1.3％） |
100% | |
| Number of new employees recruited in Japan | Total | 178 | 223 | 100% |
| Male (%) | 105 （59.0%） |
130 （58.3%） |
100% | |
| Female (%) | 73 （41.0%） |
93 （41.7%） |
100% | |
| Number of newly graduated employees recruited in Japan | Total | 51 （28.7%） |
45 （20.2%） |
100% |
| Male (%) | 27 （52.9%） |
24 （53.3%） |
100% | |
| Female (%) | 24 （47.1%） |
21 （46.7%） |
100% | |
| Number of mid-career employees recruited in Japan | Total (%) | 127 （71.3%） |
178 （79.8%） |
100% |
| Male (%)* | 78 （61.4%） |
106 （59.6%） |
100% | |
| Female (%)* | 49 （38.6%） |
72 （40.4%） |
100% | |
| Number of foreign nationals among new graduates and mid-career hires | Total (%) | 73 | 10 | 100% |
| Number of new graduated hires (%) | 2 （3.92%） |
7 （70.0%） |
100% | |
| Number of mid-career hires (%) | 5 （3.94%） |
3 （30.0%） |
100% | |
| Number of employees with disabilities | Total | 131 | 137.5 | 100% |
| Male | 65 （49.2%） |
69 （50.2%） |
100% | |
| Female | 66 （50.8%） |
68.5 （49.8%） |
100% | |
| Percentage of employees with disabilities in overall workforce* | All employees (%) | 2.32% | 2.80% | 100% |
| Number of post-retirement employees rehired | Total | 0 | 0 | 100% |
| number of temporary employees | Total | 4,481 | 4,502 | 100% |
| Male | 1,136 （25.3%） |
1,108 （24.6%） |
100% | |
| Female | 3,345 （74.7%） |
3,394 （75.4%） |
100% | |
| Contract employees | 6 （0.1%） |
2 （0.04%） |
100% | |
| number of non-permanent employees | Total | 1,324 | 1,598 | 100% |
| Temporary staff | 1,052 （79.4%） |
1,405 （87.9%） |
100% | |
| Subcontract employee | 272 （20.6%） |
193 （12.1%） |
100% | |
| Percentage of employees who are contract or temporary staff* | Total (%) | - | 78.2% | 100% |
| Number of employees switched from non-permanent to permanent employment | Total | 27 | 7 | 100% |
| Male | 11 （40.7%） |
2 （28.6%） |
100% | |
| Female | 16 （59.3%） |
5 （71.4%） |
100% | |
| Number of departing employees | Total | 79 | 50 | 100% |
| Male | 23 | 35 | 100% | |
| Female | 56 | 15 | 100% | |
| Under 30 Total | 24 | 17 | 100% | |
| 30 - 39 Total | 43 | 22 | 100% | |
| 40 - 49 Total | 8 | 10 | 100% | |
| 50 - 59 Total | 3 | 1 | 100% | |
| 60 and above Total | 1 | 0 | 100% | |
| Personal circumstances | 77 （97.4%） |
50 （100%） |
100% | |
| Corporate circumstances | 0 | 0 | 100% | |
| Number of Transfer to another group company | 1 （1.3%） |
0 | 100% | |
| Other | 1 （1.3%） |
0 | 100% | |
| Retirement rate | Total | 5.3% | 3.3% | 100% |
| Male | 1.6% | 2.3% | 100% | |
| Female | 3.7% | 1.0% | 100% | |
| Under 30 Total | 1.6% | 1.1% | 100% | |
| 30 - 39 Total | 2.9% | 1.5% | 100% | |
| 40 - 49 Total | 0.6% | 0.7% | 100% | |
| 50 - 59 Total | 0.2% | 0.1% | 100% | |
| 60 and above Total | 0.1% | 0.0% | 100% | |
| Personal circumstances | 5.1% | 3.3% | 100% | |
| Corporate circumstances | 0% | 0% | 100% | |
| Transfer to another group company | 0.1% | 0% | 100% | |
| Other | 0.1% | 0% | 100% | |
| Average employment years | All employees | 6.0 | 6.1 | 100% |
| Male | 6.1 | 6.2 | 100% | |
| Female | 5.8 | 6.0 | 100% | |
| Average age | All employees | 33.3 | 33.9 | 100% |
| Male | 34.1 | 34.8 | 100% | |
| Female | 32.3 | 32.8 | 100% | |
| Employees by age: Ratio of males and females to total | Under 30 Total | 488 | 482 | 100% |
| Under 30 Male (%) |
246 （50.4%） |
230 （47.7%） |
100% | |
| Under 30 Female (%) |
242 （49.6%） |
252 （52.3%） |
100% | |
| 30 - 39 Total | 750 | 825 | 100% | |
| 30 - 39 Male (%) |
444 （59.2%） |
489 （59.3%） |
100% | |
| 30 - 39 Female (%) |
306 （40.8%） |
336 （40.7%） |
100% | |
| 40 - 49 Total | 248 | 308 | 100% | |
| 40 - 49 Male (%) |
178 （71.8%） |
218 （70.8%） |
100% | |
| 40 - 49 Female (%) |
70 （28.2%） |
90 （29.2%） |
100% | |
| 50 - 59 Total | 13 | 18 | 100% | |
| 50 - 59 Male (%) |
8 （61.5%） |
9 （50.0%） |
100% | |
| 50 - 59 Female (%) |
5 （38.5%） |
9 （50.0%） |
100% | |
| 60 and above Total | 3 | 2 | 100% | |
| 60 and above Male (%) |
2 （66.7%） |
1 (50.0%) |
100% | |
| 60 and above Female (%) |
1 （33.3%） |
1 (50.0%) |
100% | |
| Recruitment cost | Millions of JPY | 109 | 213 | 100% |
| Average recruiting cost per person(JPY thousand) | 534 | 956 | 100% | |
| Parcentage of recruitment from internal sources | Internal transfer, etc. (%) | 3.8% | 6.3% | 100% |
| Average annual salary of directors (basic salary only) | Total(JPY thousand) | 31,881 | 36,816 | 100% |
| Male (JPY thousand) | 31,881 | 36,816 | 100% | |
| Female (JPY thousand) | - | - | 100% | |
| Average annual salary of directors (basic salary + bonus) | Total(JPY thousand) | 41,366 | 50,176 | 100% |
| Male (JPY thousand) | 41,366 | 50,176 | 100% | |
| Female (JPY thousand) | - | - | 100% | |
| Average annual salary of employees in managerial positions (basic salary only)**※2 | Total(JPY thousand) | 8,249 | 9,599 | 100% |
| Male (JPY thousand) | 8,712 | 10,122 | 100% | |
| Female (JPY thousand) | 6,600 | 7,919 | 100% | |
| Average annual salary of employees in managerial positions (basic salary + bonus)** ※2 |
Total(JPY thousand) |
9,821 | 10,976 | 100% |
| Male (JPY thousand) | 10,308 | 11,544 | 100% | |
| Female (JPY thousand) | 8,152 | 9,152 | 100% | |
| Average annual salary of employees in non-managerial positions (basic salary only) ** | Total(JPY thousand)* | 4,109 | 4,582 | 100% |
| Male (JPY thousand) | 4,542 | 5,129 | 100% | |
| Female (JPY thousand) | 3,620 | 3,963 | 100% | |
| Average annual salary of employees in non-managerial positions (basic salary + bonus) ** | Total(JPY thousand)* | 5,475 | 5,673 | 100% |
| Male (JPY thousand) | 5,963 | 6,263 | 100% | |
| Female (JPY thousand) | 4,923 | 5,007 | 100% | |
| Average annual salary (base salary only) for non-management to executive officers | Total(JPY thousand) | 5,229 | 5,752 | 100% |
| Male (JPY thousand) | 5,984 | 6,652 | 100% | |
| Female (JPY thousand) | 4,136 | 4,507 | 100% | |
| Average annual salary (base salary + bonus) for non-management to executive officers* | Total(JPY thousand) | 6,651 | 6,914 | 100% |
| Male (JPY thousand) | 7,471 | 7,878 | 100% | |
| Female (JPY thousand) | 5,465 | 5,580 | 100% | |
| Average median annual salary of non-management to executive officers** | Male (JPY thousand) | 6,545 | 7,715 | 100% |
| Female (JPY thousand) | 5,345 | 5,495 | 100% | |
| Ratio of CEO's remuneration to average annual salary of employees | Ratio by average <CEO: Employee> |
13：1 | 13：1 | 100% |
| Wage differential between men and women※3 | All employees (%) | 59.4％ | 56.4% | 94.3% |
| Permanent employees (%) | 73.2％ | 73.0% | 94.3% | |
| Non-permanent employees (%) | 103.8％ | 103.9% | 94.3% | |
| Global gender pay gap* | Permanent employees (%) | - | 73.0% | 100% |
| Median global gender pay gap* | Permanent employees (%) | - | 81.0% | 100% |
| Number of employees using childcare systems** | Total | 114 | 132 | 100% |
| Male | 20 （17.5%） |
31 (23.5%) |
100% | |
| Female | 94 （82.5%） |
101 (76.5%) |
100% | |
| Percentage of male permanent employees taking childcare leave | Male (%) | 37.0% | 63.3% | 100% |
| Female (%)** | 126.1% | 106.7% | 100% | |
| Percentage of returning to work** | 46.9% | 47.3% | 100% | |
| Percentage of male non-permanent employees taking childcare leave | Male (%) | 100% | 77.8% | 94.3% |
| Number of employees using reduced working hours system for childcare | Total | 21 | 21 | 100% |
| Male | 0 | 0 | 100% | |
| Female | 21 | 21 | 100% | |
| Number of employees using sick/elderly family members care leave | Total | 0 | 1 | 100% |
| Male | 0 | 1 | 100% | |
| Female | 0 | 0 | 100% | |
| Number of employees using reduced working hours system for sick/elderly family members | Total | 0 | 0 | 100% |
| Male | 0 | 0 | 100% | |
| Female | 0 | 0 | 100% | |
| Utilization of paid leave | All employees (%) | 79.9% | 85.0% | 100% |
| Annual total working hours (average per employee)** | Hours | 1,853 | 1,857 | 100% |
| Annual hours of overtime worked (average per employee)** | Hours | 212 | 164 | 100% |
| Number of employees using work-from-home system | Total | 1,423 | 1,528 | 100% |
| Overall utilization rate | 94.7% | 92.9% | 100% | |
| Number of employees on leave due to non-work-related illness or injury | Total | 34 | 41 | 100% |
| Male | 15 （44.1%） |
20 （48.8%） |
100% | |
| Female | 19 （55.9%） |
21 （51.2%） |
100% | |
| Ratio of Incidence of industrial accidents resulting in leave** | All employees (%) | 0.2% | 0.3% | 100% |
| Number of lost-time injuries per million hours worked* | Total | - | 2.94 | 100% |
| Number of lost-time injuries for contract employees per 200,000 hours worked* | Total | - | 0 | 100% |
| Employee injury frequency rate per 200,000 hours* | Total | - | 2.72 | 100% |
| Ratio of incidence of industrial accidents** | All employees (%) | 1.1% | 1.5% | 100% |
| Number of work-related fatalities for employees | Total | - | 0 | 100% |
| Number of work-related fatalities for contractors | Total | - | 0 | 100% |
| Parcentage of employees taking stress check | All employees (%) | 64.5% | 78.8% | 100% |
| Parcentage of employees taking harassment check | All employees (%) | 100% | 100% | 100% |
| Parcentage of employees taking regular medical checkups | All employees (%) | 87.7% | 96.5% | 100% |
| Parcentage of employees with remarks in their medical checkups | All employees (%) | 24.7% | 23.3% | 100% |
| Total hours spent on capacity building training for employees** | Total (hours) | 24,636 | 19,843 | 100% |
| Average training hours per employee (result) | hours | 49 | 12 | 100% |
| Total cost of training/human resource development* | JPY | 6,872,908 | 12,056,668 | 100% |
| Average training cost per employee (result)** | JPY | 4,751 | 7,334 | 100% |
| Average training hours per manager | hours | - | 9.64 | 100% |
| Average training hours per non-manager | hours | - | 12.93 | 100% |
| Average training cost per manager | JPY | - | 13,540 | 100% |
| Average training cost per non-manager | JPY | - | 5,974 | 100% |
| Average participation rate in engagement survey* | Average Attendance Rate (%) | 91% | 92% | 100% |
| Percentage of highly engaged employees* | Ratio (%) | 53% | 68% | 100% |
*Expanded disclosure information.
**Revised calculation logic for FY2022.
- Revenue generating divisions refer to divisions in charge of sales + planning/business development, and STEP divisions refer to engineers and designers.
- Management positions range from section chiefs to executive officers.
- Percentage of average annual salary for women divided by average annual salary for men.
Governance
- Scrollable
| Items | FY2022 | FY2023 | Coverage | |
|---|---|---|---|---|
| Number of whistle-blowing reports | 11 | 11 | 100% | |
| Number of legal actions related to corruption, bribery, etc. | 0 | 0 | 100% | |
| Political contributions | 0 | 0 | 100% | |
| Income tax expense recorded in Consolidated Statement of Profit or Loss (JPY) ※1 | 17,214 million JPY |
16,010 million JPY |
100% | |
| Number of violations against codes of business conduct and ethical standards | Number of fraudulent business | 0 | 0 | 100% |
| Number of security violation | 0 | 0 | 100% | |
| Number of neglect of duty | 0 | 0 | 100% | |
|
Number of Conflicts of Interest Cases* |
- | 0 | 100% | |
|
Number of Money Laundering Cases* |
- | 0 | 100% | |
|
Number of Insider Trading Cases* |
- | 0 | 100% | |
|
Number of disciplinary action |
0 | 0 | 100% | |
|
Other |
0 | 0 | 100% | |
| Number of violations related to human rights abuse and harassment | Number of harassment | 0 | 0 | 100% |
| Number of disciplinary action | 0 | 0 | 100% | |
| Number of Employees Dismissed for Corruption Prevention Issues* | - | 0 | 100% | |
| Parcentage of employees taking compliance e-learning | 100% | 100% | 100% | |
*Expanded disclosure information.
- We fulfill our tax obligation appropriately for the development of our nation and the regions in which our offices are located.
Please refer here for details on the composition of officers and their remunerations.
Guidelines Comparison Tables (SASB, GRI)
SASB
We organize and disclose information based on SASB standards provided by the U.S. Sustainability Accounting Standards Board (SASB).
| Topic | Accounting Metric | Code | Disclosed Materials |
|---|---|---|---|
| Environmental Footprint of Hardware Infrastructure |
|
CG-EC-130a.1 | ESG data（Environment） |
|
CG-EC-130a.2 | ESG data（Environment） | |
| Discussion of the integration of environmental considerations into strategic planning for data center needs | CG-EC-130a.3 | Not disclosed | |
| Data Privacy & Advertising Standards | Number of users whose information is used for secondary purposes | CG-EC-220a.1 | Not disclosed |
| Description of policies and practices relating to behavioral advertising and user privacy | CG-EC-220a.2 | ZOZO Group PrivacyPolicy | |
| Data Security | Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards | CG-EC-230a.1 | Information Security |
|
CG-EC-230a.2 | ESG data（Governance） | |
| Employee Recruitment, Inclusion & Performance | Employee engagement as a percentage | CG-EC-330a.1 | ESG data（Social） |
|
CG-EC-330a.2 | ESG data（Social） | |
Percentage of gender and racial/ethnic group representation for
|
CG-EC-330a.3 | ESG data（Social） | |
| H-1B visa acquisition rate for technical staff | CG-EC-330a.4 | Not disclosed | |
| Packaging and Delivery of Merchandise | Greenhouse Gas (GHG) Footprint for Merchandise Shipments | CG-EC-410a.1 | ESG data（Environment） |
| Discussion of strategies for reducing environmental impact through product delivery | CG-EC-410a.2 | Sustainability Management Structure | |
| Company-defined indicators of user activity | CG-EC-000.A | Result Summary | |
|
CG-EC-000.B | Not disclosed | |
| Number of shipments | CG-EC-000.C | Result Summary | |
GRI
GRI(Global Reporting Initiative) The pages listed under the Sustainability Reporting Standards section are shown below.
| GRI Standards Content Index | Website | ||
|---|---|---|---|
| 102 | General Disclosures | Name of the organization | |
| Activities, brands, products, and services | SERVICE Business Model |
||
| Location of the organization’s head office | ZOZO Company Profile | ||
| Location of operations | |||
| Ownership and legal form | |||
| Markets served | |||
| Scale of the organization | |||
| Information on employees and other workers | |||
| Supply chain | Communication with Stakeholders Supply Chain Management |
||
| Significant changes to the organization and its supply chain | IR Top | ||
| Precautionary Principle or approach | Internal Control System and Risk Management System Risk Management Information Security |
||
| External initiatives | |||
| Membership of associations | JSFA | ||
| Statement from senior decision-maker | |||
| Key impacts, risks, and opportunities | Internal Control System and Risk Management System Risk Management |
||
| Values, principles, standards, and norms of behavior | |||
| Mechanisms for advice and concerns about ethics | Internal Control System and Risk Management System | ||
| Governance structure | Corporate Governance | ||
| Delegating authority | |||
| Executive-level responsibility for economic, environmental, and social topics |
|||
| Consulting stakeholders on economic, environmental, and social topics |
Corporate Governance |
||
| Composition of the highest governance body and its committees | ZOZO Company Profile Corporate Governance |
||
| Chair of the highest governance body | ZOZO Company Profile Corporate Governance |
||
| Nominating and selecting the highest governance body | ZOZO Company Profile Corporate Governance |
||
| Conflicts of interest | |||
| Role of highest governance body in setting purpose, values, and strategy | Corporate Governance | ||
| Collective knowledge of highest governance body | Corporate Governance | ||
| Evaluating the highest governance body’s performance | Corporate Governance | ||
| Identifying and managing economic, environmental, and social impacts | Donation / Support / Volunteer | ||
| Effectiveness of risk management processes | |||
| Review of economic, environmental, and social topics | |||
| Highest governance body’s role in sustainability reporting | |||
| Communicating critical concerns | IR Top | ||
| Nature and total number of critical concerns | ESG Data（Governance） | ||
| Remuneration policies | Corporate Governance | ||
| Process for determining remuneration | Corporate Governance | ||
| Stakeholders’ involvement in remuneration | Corporate Governance | ||
| Annual total compensation ratio | ESG Data（Social） | ||
| Percentage increase in annual total compensation ratio | ESG Data（Social） | ||
| List of stakeholder groups |
Communication with Stakeholders |
||
| Collective bargaining agreements | |||
| Identifying and selecting stakeholders | Communication with Stakeholders | ||
| Approach to stakeholder engagement | Communication with Stakeholders | ||
| Key topics and concerns raised | |||
| Entities included in the consolidated financial statements |
ZOZO Group Companies |
||
| Defining report content and topic Boundaries | |||
| List of material topics | Materiality | ||
| Restatements of information | - | ||
| Changes in reporting | |||
| Reporting period | |||
| Date of most recent report | |||
| Reporting cycle | |||
| Contact point for questions regarding the report | |||
| Claims of reporting in accordance with the GRI Standards | - | ||
| GRI content index | - | ||
| External assurance | - | ||
| 103 | Management Approach | Explanation of the material topic and its Boundary | |
| The management approach and its components | |||
| Evaluation of the management approach | |||
| 201 | Economic Performance | - | |
| 202 | Market Presence | - | - |
| 203 | Indirect Economic Impacts | - | |
| 204 | Procurement Practices | - | ZOZO Sustainability Procurement Policy |
| 205 | Anti-corruption | - | |
| 206 | Anti-competitive Behavior | - | |
| 207 | Tax | - | Tax policy |
| 301 | Materials | - | |
| 302 | Energy | - | Climate Change ESG data（Environment） |
| 303 | Water | - | |
| 304 | Biodiversity | - | |
| 305 | Emissions | - | |
| 306 | Effluents and Waste | - | |
| 307 | Environmental Compliance | - | ESG data（Environment） |
| 308 | Supplier Environmental Assessment | - | - |
| 401 | Employment | - | Labor Practices ESG Data（Social） |
| 402 | Labor / Management Relations | - | Establishment of Employee Representatives |
| 403 | Occupational Health and Safety | - | Labor Practices ESG Data（Social） |
| 404 | Training and Education | - | |
| 405 | Diversity and Equal Opportunity | - | |
| 406 | Non-discrimination | - | Diversity, Equity & Inclusion Compliance Basic Human Rights Policy |
| 407 | Freedom of Association and Collective Bargaining | - | |
| 408 | Child Labor | - | |
| 409 | Forced or Compulsory Labor | - | |
| 410 | Security Practices | - | - |
| 411 | Rights of Indigenous Peoples | - | - |
| 412 | Human Rights Assessment | - | |
| 413 | Local Communities | - | |
| 414 | Supplier Social Assessment | - | Communication with Stakeholders Supply Chain Management |
| 415 | Public Policy | - | ESG data（Governance） |
| 416 | Customer Health and Safety | - | Information Security Improving service quality |
| 417 | Marketing and Labeling | - | ZOZO Group PrivacyPolicy |
| 418 | Customer Privacy | - | Information Security ZOZO Group PrivacyPolicy |
| 419 | Socioeconomic Compliance | - | - |