ESG Data and Related Information

ESG Data
and Related Information

ESG Data Comparative Table with Guidelines External Evaluation

ESG Data

This page summarizes data related to the environment, social, and governance (ESG) in our business activities in fiscal 2020 by item.
※Figures are for ZOZO, Inc. only. In the event that the scope is different, this is explicitly indicated.

Profile

Data Item	FY2018	FY2019	FY2020
Revenue (Millions of yen)	118,405	125,517	147,402
Number of employees	551	689	838

Environment

Data Item	FY2020
Gross CO2emissions (Scope 1 & 2)(t-CO2)	12,589
Scope 1（t-CO2）	4,560
Scope 2（t-CO2）	8,029
Scope 3（t-CO2）	-
Total energy consumption (GJ)	291,665
CO2 emission per energy consumption (t-CO2/GJ)	0.043
Renewable energy consumption (GJ)	0
Renewable energy ratio (%)	0
Gas (m3)	0
Light oil (kl)	0
Heavy oil (kl)	0
Kerosene (kl)	0
Gasoline (kl)	2.4
Electricity (kWh)	18,741,167
Water consumption (m3)	79,711
Hot water/cold water (GJ)	79,903
Waste (t)	628.59
Recycling rate of waste	89.3%
Total paper used (t)	39.53
No. of environmental penalties imposed	0
Amount of environmental penalties imposed	0

Social

Data Item		FY2020
No. of employees in Japan ：gender composition	Total	838
	Male	436（52.0％）
	Female	402（48.0％）
No. of employees in managerial positions：gender composition ※1	Total	166
	Male	120（72.3%）
	Female	46（27.7％）
No. of female employees in new managerial positions ※1	Female	5
No. of Female Officers and Managers：percentage of female employees in each position category	Directors, Executive Officers, and Audit and Supervisory Committee Members	0（0％）
	Senior manager or higher	10（17.0％）
	Manager	36（35.6％）
No. of employees in data & science-related depts.		21
No. of newly graduated employees recruited in Japan	Total	0
	Male	0
	Female	0
No. of mid-career employees recruited in Japan	Total	68
	Male	29
	Female	39
No. of employees with disabilities	Total	65
% of employees with disabilities in overall workforce	Total	1.8％
No. of post-retirement employees rehired	Total	0
No. of voluntary resignations	Total	27
% of voluntary resignations	Total	79.4％
Average length of service	Total	5.5
	Male	5.7
	Female	5.4
Average age	Total	33.0
	Male	34.0
	Female	32.0
Age distribution of employees	20s	282
	30s	453
	40s	91
	50s	12
	60s	0
Average annual employee salaries	JPY	5,472,000
Ratio of CEO’s remuneration to average annual salary of employees	Ratio by average	77：23
ES survey ※2	Average score (out of 5)	4
	Frequency of implementation	Once every two months
	Overall (ratio)	94.1%
No. of employees using childcare systems	Male	5
No. of employees using childcare systems	Female	26
Utilization of childcare leave	Male	20.8%
	Female	100%
	% of returning to work	95.7%
No. of employees under shorter working hour system for childcare	Male	0
	Female	13
No. of employees using nursing care leave	Total	0
No. of employees under shorter working hour system for nursing care	Total	0
Utilization of paid leave	Total	70.3%
Annual total working hours (average per employee)	Total	2,223
Annual hours of overtime worked (average per employee)	Total	255
Incidence of industrial accidents	Total	1.8%
% of employees taking stress check	Total	86.3%
% of employees taking regular medical checkups	Total	84.4%
% of employees with remarks in their medical checkups	Total	45.4%
Smoking rate	Total	23.5%
Total hours spent on capacity building training for employees	Total	9,528
Average training hours per employee (result)	Average hours	5.75
Average training cost per employee (result)	Average amount	26,517
Amount of donations (social contribution/disaster relief)		JPY 12 million

※1 The scope of managers refers to executive officers from leaders (section managers).
※2 This is a questionnaire based on a 2 Web form.

Governance

Data Item			FY2020
Number of Directors (As of March 31, 2020)	Directors	Total	8
		Male	8
		Female	0
	Outside directors only	Total	3
		Male	3
		Female	0
Number of Corporate auditors (As of March 31, 2020)	Corporate auditor	Total	3
		Male	1
		Female	2
Directors' remuneration	Directors	Total amount of remuneration, etc.	JPY 261 million
	Corporate auditor	Total amount of remuneration, etc.	JPY 17 million
	Total	Total amount of remuneration, etc.	JPY 279 million

Number of Directors of Consolidated Subsidiaries

Data Item		FY2020
Directors (including Audit and Supervisory Committee members)	Total	11
	Male	9
	Female	2

Data Item	FY2020
No. of reported cases of whistle-blowing	10
Political contributions	0
Legal actions regarding corruption, bribery, etc.	0
Income tax expense recorded in Consolidated Statement of Profit or Loss (JPY) ※	JPY 12,957 million

※We fulfill our tax obligation appropriately for the development of our nation and the regions in which our offices are located.

Profile

Data Item
Revenue (Millions of yen)
FY2018
118,405
FY2019
125,517
FY2020
147,402

Data Item
Revenue (Millions of yen)
FY2018
551
FY2019
689
FY2020
838

・Environment

Data Item	FY2020
Gross CO2emissions (Scope 1 & 2)(t-CO2)	12,589
Scope 1（t-CO2）	4,560
Scope 2（t-CO2）	8,029
Scope 3（t-CO2）	-
Total energy consumption (GJ)	291,665
CO2 emission per energy consumption (t-CO2/GJ)	0.043
Renewable energy consumption (GJ)	0
Renewable energy ratio (%)	0
Gas (m3)	0
Light oil (kl)	0
Heavy oil (kl)	0
Kerosene (kl)	0
Gasoline (kl)	2.4
Electricity (kWh)	18,741,167
Water consumption (m3)	79,711
Hot water/cold water (GJ)	79,903
Waste (t)	628.59
Recycling rate of waste	89.3%
Total paper used (t)	39.53
No. of environmental penalties imposed	0
Amount of environmental penalties imposed	0

・Social

Data Item
No. of employees in Japan ：gender composition
FY2020
Total	838
Male	436 （52.0％）
Female	402 （48.0％）

No. of employees in managerial positions：gender composition ※1
FY2020
Total	166
Male	120 （72.3%）
Female	46 （27.7％）

No. of female employees in new managerial positions ※1
FY2020
Female	5

No. of Female Officers and Managers：percentage of female employees in each position category
FY2020
Directors, Executive Officers, and Audit and Supervisory Committee Members	0 （0％）
Senior manager or higher	10 （17.0％）
Manager	36 （35.6％）

No. of employees in data & science-related depts.
FY2020
21

No. of newly graduated employees recruited in Japan
FY2020
Total	0
Male	0
Female	0

No. of mid-career employees recruited in Japan
FY2020
Total	68
Male	29
Female	39

No. of employees with disabilities
FY2020
Total	65

% of employees with disabilities in overall workforce
FY2020
Total	1.8％

No. of post-retirement employees rehired
FY2020
Total	0

No. of voluntary resignations
FY2020
Total	27

% of voluntary resignations
FY2020
Total	79.4%

Average length of service
FY2020
Total	5.5
Male	5.7
Female	5.4

Average age
FY2020
Total	33.0
Male	34.0
Female	32.0

Age distribution of employees
FY2020
20s	282
30s	453
40s	91
50s	12
60s	0

Average annual employee salaries
FY2020
JPY	5,472,000

Ratio of CEO’s remuneration to average annual salary of employees
FY2020
Ratio by average	77：23

ES survey ※2
FY2020
ES Average score (out of 5)	4
Frequency of implementation	Once every two months
Overall (ratio)	94.1%

No. of employees using childcare systems
FY2020
Male	5
Female	26

Utilization of childcare leave
FY2020
Male	20.8%
Female	100%
% of returning to work	95.7%

No. of employees under shorter working hour system for childcare
FY2020
Male	0
Female	13

No. of employees using nursing care leave
FY2020
Total	0

No. of employees under shorter working hour system for nursing care
FY2020
Total	0

Utilization of paid leave
FY2020
Total	70.3%

Annual total working hours (average per employee)
FY2020
Total	2,223

Annual hours of overtime worked (average per employee)
FY2020
Total	255

Incidence of industrial accidents
FY2020
Total	1.8%

% of employees taking stress check
FY2020
Total	86.3%

% of employees taking regular medical checkups
FY2020
Total	84.4%

% of employees with remarks in their medical checkups
FY2020
Total	45.4%

Smoking rate
FY2020
Total	23.5%

Total hours spent on capacity building training for employees
FY2020
Total	9,528

Average training hours per employee (result)
FY2020
Average hours	5.75

Average training cost per employee (result)
FY2020
Average amount	26,517

Amount of donations (social contribution/disaster relief)
FY2020
	JPY 12 million

Governance

Data Item
FY2020
Number of Directors (As of March 31, 2020)
Directors
Total	8
Male	8
Female	0

Outside directors only
Total	3
Male	3
Female	0

FY2020
Number of Corporate auditors (As of March 31, 2020)
Corporate auditor
Total	3
Male	1
Female	2

FY2020
Directors' remuneration
Directors
Total amount of remuneration, etc.	JPY 261 million

Corporate auditor
Total amount of remuneration, etc.	JPY 17 million

Total
Total amount of remuneration, etc.	JPY 279 million

Number of Directors of Consolidated Subsidiaries

Data Item
FY2020
Directors (including Audit and Supervisory Committee members)
Total	11
Male	9
Female	2

No. of reported cases of whistle-blowing
FY2020
10

Political contributions
FY2020
0

Legal actions regarding corruption, bribery, etc.
FY2020
0

Income tax expense recorded in Consolidated Statement of Profit or Loss (JPY) ※
FY2020
JPY 12,957 million

※We fulfill our tax obligation appropriately for the development of our nation and the regions in which our offices are located.

Guidelines Comparison Tables (SASB, GRI)

SASB

We organize and disclose information based on SASB standards provided by the U.S. Sustainability Accounting Standards Board (SASB).

Topic	Accounting Metric	Code	Disclosed Materials
Environmental Footprint of Hardware Infrastructure	(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable	CG-EC-130a.1	ESG data（Environment）
	(1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High or Extremely High Baseline Water Stress	CG-EC-130a.2	ESG data（Environment）
	Discussion of the integration of environmental considerations into strategic planning for data center needs	CG-EC-130a.3	Not disclosed
Data Privacy & Advertising Standards	Number of users whose information is used for secondary purposes	CG-EC-220a.1	Not disclosed
Data Privacy & Advertising Standards	Description of policies and practices relating to behavioral advertising and user privacy	CG-EC-220a.2	Not disclosed
Data Security	Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards	CG-EC-230a.1	Information Security（ISMS）
Data Security	(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected	CG-EC-230a.2	Not disclosed
Employee Recruitment, Inclusion & Performance	Employee engagement as a percentage	CG-EC-330a.1	ESG data（Social） Social
	(1) Voluntary, (2) Involuntary all employee turnover	CG-EC-330a.2	ESG data（Social）
	Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees	CG-EC-330a.3	ESG data（Social）
	H-1B visa acquisition rate for technical staff	CG-EC-330a.4	Not disclosed
Packaging and Delivery of Merchandise	Greenhouse Gas (GHG) Footprint for Merchandise Shipments	CG-EC-410a.1	Not disclosed
Packaging and Delivery of Merchandise	Discussion of strategies for reducing environmental impact through product delivery	CG-EC-410a.2	Sustainability Management Structure
Company-defined indicators of user activity		CG-EC-000.A	Consolidated Business Results
(1)Data capabilities (2)Ratio of outsourcing		CG-EC-000.B	Not disclosed
Number of shipments		CG-EC-000.C	Consolidated Business Results

Topic
Environmental Footprint of Hardware Infrastructure
Accounting Metric
(1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable
Code
CG-EC-130a.1
Disclosed Materials
ESG data（Environment）

Environmental Footprint of Hardware Infrastructure
Accounting Metric
(1) Total water withdrawn, (2) total water consumed, percentage of each in regions with High or Extremely High Baseline Water Stress
Code
CG-EC-130a.2
Disclosed Materials
ESG data（Environment）

Environmental Footprint of Hardware Infrastructure
Accounting Metric
Discussion of the integration of environmental considerations into strategic planning for data center needs
Code
CG-EC-130a.3
Disclosed Materials
Not disclosed

Data Privacy & Advertising Standards
Accounting Metric
Number of users whose information is used for secondary purposes
Code
CG-EC-220a.1
Disclosed Materials
Not disclosed

Data Privacy & Advertising Standards
Accounting Metric
Description of policies and practices relating to behavioral advertising and user privacy
Code
CG-EC-220a.2
Disclosed Materials
Not disclosed

Data Security
Accounting Metric
Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards
Code
CG-EC-230a.1
Disclosed Materials
Information Security（ISMS）

Data Security
Accounting Metric
(1) Number of data breaches, (2) percentage involving personally identifiable information (PII), (3) number of users affected
Code
CG-EC-230a.2
Disclosed Materials
Not disclosed

Employee Recruitment, Inclusion & Performance
Accounting Metric
Employee engagement as a percentage
Code
CG-EC-330a.1
Disclosed Materials
ESG data（Social）

Employee Recruitment, Inclusion & Performance
Accounting Metric
(1) Voluntary, (2) Involuntary all employee turnover
Code
CG-EC-330a.2
Disclosed Materials
ESG data（Social）

Employee Recruitment, Inclusion & Performance
Accounting Metric
Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees
Code
CG-EC-330a.3
Disclosed Materials
ESG data（Social）

Employee Recruitment, Inclusion & Performance
Accounting Metric
H-1B visa acquisition rate for technical staff
Code
CG-EC-330a.4
Disclosed Materials
Not disclosed

Packaging and Delivery of Merchandise
Accounting Metric
Greenhouse Gas (GHG) Footprint for Merchandise Shipments
Code
CG-EC-410a.1
Disclosed Materials
Not disclosed

Packaging and Delivery of Merchandise
Accounting Metric
Discussion of strategies for reducing environmental impact through product delivery
Code
CG-EC-410a.2
Disclosed Materials
Sustainability Management Structure

Company-defined indicators of user activity
Code
CG-EC-000.A
Disclosed Materials
Consolidated Business Results

(1)Data capabilities (2)Ratio of outsourcing
Code
CG-EC-000.B
Disclosed Materials
Not disclosed

Number of shipments
Code
CG-EC-000.C
Disclosed Materials
Consolidated Business Results

GRI

GRI(Global Reporting Initiative) The pages listed under the Sustainability Reporting Standards section are shown below.

GRI Standards Content Index			Website
102	General Disclosures	Name of the organization	Company Profile
		Activities, brands, products, and services	Core businesses of the ZOZO Group Business Model
		Location of the organization’s head office	Company Profile
		Location of operations	Company Profile
		Ownership and legal form	Company Profile Governance Structure
		Markets served	Core businesses of the ZOZO Group Market Environment
		Scale of the organization	Financial Highlights Result Summary
		Information on employees and other workers	Company Profile
		Supply chain	Communication with Stakeholders Co-creation and Collaboration with Suppliers
		Significant changes to the organization and its supply chain	IR
		Precautionary Principle or approach	Internal Control System and Risk Management System Risk Management Information Security
		External initiatives	External Evaluation
		Membership of associations	-
		Statement from senior decision-maker	TOP Message TOP Message（Sustainability Report）
		Key impacts, risks, and opportunities	Internal Control System and Risk Management System Risk Management
		Values, principles, standards, and norms of behavior	Philosophy
		Mechanisms for advice and concerns about ethics	Internal Control System and Risk Management System
		Governance structure	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Delegating authority	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Executive-level responsibility for economic, environmental, and social topics	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Consulting stakeholders on economic, environmental, and social topics	Corporate Governance Communication with Stakeholders Co-creation and Collaboration with Suppliers Diversity & Inclusion
		Composition of the highest governance body and its committees	Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Chair of the highest governance body	Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Nominating and selecting the highest governance body	Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Conflicts of interest	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Role of highest governance body in setting purpose, values, and strategy	Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Collective knowledge of highest governance body	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Evaluating the highest governance body’s performance	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Evaluating the highest governance body’s performance	-
		Effectiveness of risk management processes	Internal Control System and Risk Management System
		Review of economic, environmental, and social topics	ESG data
		Highest governance body’s role in sustainability reporting	Sustainability Management Structure
		Communicating critical concerns	Sustainability Management Structure Risk Management
		Nature and total number of critical concerns	-
		Remuneration policies	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Process for determining remuneration	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Stakeholders’ involvement in remuneration	Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)
		Annual total compensation ratio	ESG data（Social）
		Percentage increase in annual total compensation ratio	-
		List of stakeholder groups	Communication with Stakeholders Co-creation and Collaboration with Suppliers Diversity & Inclusion
		Collective bargaining agreements	Basic Human Rights Policy Diversity & Inclusion ESG data
		Identifying and selecting stakeholders	The Corporate Governance Code Diversity & Inclusion
		Approach to stakeholder engagement	The Corporate Governance Code Diversity & Inclusion
		Key topics and concerns raised	The Corporate Governance Code Diversity & Inclusion
		Entities included in the consolidated financial statements	Company Profile
		Defining report content and topic Boundaries	IR
		List of material topics	Key Actions
		Restatements of information	-
		Changes in reporting	IR Editorial Policy
		Reporting period	IR Editorial Policy
		Date of most recent report	IR Editorial Policy
		Reporting cycle	IR Editorial Policy
		Contact point for questions regarding the report	Please contact us for inquiries.
		Claims of reporting in accordance with the GRI Standards	-
		GRI content index	-
		External assurance	-
103	Management Approach	Explanation of the material topic and its Boundary	Basic Policy
		The management approach and its components	Basic Policy
		Evaluation of the management approach	Basic Policy
201	Economic Performance	-	The Corporate Governance Code
202	Market Presence	-	-
203	Indirect Economic Impacts	-	Environment
204	Procurement Practices	-	-
205	Anti-corruption	-	Governance ESG data
206	Anti-competitive Behavior	-	Governance ESG data
207	Tax	-	-
301	Materials	-	Environment ESG data
302	Energy	-	Environment ESG data
303	Water	-	ESG data
304	Biodiversity	-	ESG data
305	Emissions	-	ESG data
306	Effluents and Waste	-	ESG data
307	Environmental Compliance	-	-
308	Supplier Environmental Assessment	-	-
401	Employment	-	Diversity & Inclusion ESG data
402	Labor / Management Relations	-	-
403	Occupational Health and Safety	-	Creating a comfortable working environment/Occupational health and safety Diversity & Inclusion
404	Training and Education	-	ESG data List of Training Programs Implemented in Fiscal 2020
405	Diversity and Equal Opportunity	-	Diversity & Inclusion
406	Non-discrimination	-	Diversity & Inclusion Compliance Basic Human Rights Policy
407	Freedom of Association and Collective Bargaining	-	Basic Human Rights Policy
408	Child Labor	-	Basic Human Rights Policy
409	Forced or Compulsory Labor	-	Basic Human Rights Policy
410	Security Practices	-	-
411	Rights of Indigenous Peoples	-	-
412	Human Rights Assessment	-	Basic Human Rights Policy ESG data
413	Local Communities	-	Social Contribution Activities
414	Supplier Social Assessment	-	Communication with Stakeholders Co-creation and Collaboration with Suppliers
415	Public Policy	-	ESG data
416	Customer Health and Safety	-	Information Security Improving service quality
417	Marketing and Labeling	-	-
418	Customer Privacy	-	Information Security ZOZO Group Privacy policy
419	Socioeconomic Compliance	-	-

GRI Standards Content Index
102
General Disclosures

Name of the organization
Website
Company Profile

Activities, brands, products, and services
Website
Core businesses of the ZOZO Group Business Model

Location of the organization’s head office
Website
Company Profile

Location of operations
Website
Company Profile

Ownership and legal form
Website
Company Profile Governance Structure

Markets served
Website
Core businesses of the ZOZO Group Market Environment

Scale of the organization
Website
Financial Highlights Result Summary

Information on employees and other workers
Website
Company Profile

Supply chain
Website
Communication with Stakeholders Core businesses of the ZOZO Group

Significant changes to the organization and its supply chain
Website
IR

Precautionary Principle or approach
Website
Internal Control System and Risk Management System Risk Management Information Security

External initiatives
Website
External Evaluation

Membership of associations
Website
-

Statement from senior decision-maker
Website
TOP Message TOP Message（Sustainability Report）

Key impacts, risks, and opportunities
Website
Internal Control System and Risk Management System Risk Management

Values, principles, standards, and norms of behavior
Website
Philosophy

Mechanisms for advice and concerns about ethics
Website
Internal Control System and Risk Management System

Governance structure
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Delegating authority
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Executive-level responsibility for economic, environmental, and social topics
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Consulting stakeholders on economic, environmental, and social topics
Website
Corporate Governance Communication with Stakeholders Core businesses of the ZOZO Group Diversity & Inclusion

Composition of the highest governance body and its committees
Website
Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Chair of the highest governance body
Website
Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Nominating and selecting the highest governance body
Website
Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Conflicts of interest
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Role of highest governance body in setting purpose, values, and strategy
Website
Company Profile Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Collective knowledge of highest governance body
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Evaluating the highest governance body’s performance
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Evaluating the highest governance body’s performance
Website
-

Effectiveness of risk management processes
Website
Internal Control System and Risk Management System

Review of economic, environmental, and social topics
Website
ESG data

Highest governance body’s role in sustainability reporting
Website
Sustainability Management Structure

Communicating critical concerns
Website
Sustainability Management Structure Risk Management

Nature and total number of critical concerns
Website
-

Remuneration policies
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Process for determining remuneration
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Stakeholders’ involvement in remuneration
Website
Corporate Governance The Corporate Governance Code Corporate governance report (Japanese only)

Annual total compensation ratio
Website
ESG data（Social）

Percentage increase in annual total compensation ratio
Website
-

List of stakeholder groups
Website
Communication with Stakeholders Core businesses of the ZOZO Group Diversity & Inclusion

Collective bargaining agreements
Website
Basic Human Rights Policy Diversity & Inclusion ESG data

Identifying and selecting stakeholders
Website
The Corporate Governance Code Diversity & Inclusion

Approach to stakeholder engagement
Website
The Corporate Governance Code Diversity & Inclusion

Key topics and concerns raised
Website
The Corporate Governance Code Diversity & Inclusion

Entities included in the consolidated financial statements
Website
Company Profile

Defining report content and topic Boundaries
Website
IR

List of material topics
Website
Key Actions

Restatements of information
Website
-

Changes in reporting
Website
IR Editorial Policy

Reporting period
Website
IR Editorial Policy

Date of most recent report
Website
IR Editorial Policy

Reporting cycle
Website
IR Editorial Policy

Contact point for questions regarding the report
Website
Please contact us for inquiries.

Claims of reporting in accordance with the GRI Standards
Website
-

GRI content index
Website
-

External assurance
Website
-

GRI Standards Content Index
103
Management Approach

Explanation of the material topic and its Boundary
Website
Basic Policy

The management approach and its components
Website
Basic Policy

Evaluation of the management approach
Website
Basic Policy

GRI Standards Content Index
201
Economic Performance
Website
The Corporate Governance Code

GRI Standards Content Index
202
Market Presence
Website
-

GRI Standards Content Index
203
Indirect Economic Impacts
Website
Environment

GRI Standards Content Index
204
Procurement Practices
Website
-

GRI Standards Content Index
205
Anti-corruption
Website
Governance ESG data

GRI Standards Content Index
206
Anti-competitive Behavior
Website
Governance ESG data

GRI Standards Content Index
207
Tax
Website
-

GRI Standards Content Index
301
Materials
Website
Environment ESG data

GRI Standards Content Index
302
Energy
Website
Environment ESG data

GRI Standards Content Index
303
Water
Website
ESG data

GRI Standards Content Index
304
Biodiversity
Website
ESG data

GRI Standards Content Index
305
Emissions
Website
ESG data

GRI Standards Content Index
306
Effluents and Waste
Website
ESG data

GRI Standards Content Index
307
Environmental Compliance
Website
-

GRI Standards Content Index
308
Supplier Environmental Assessment
Website
-

GRI Standards Content Index
401
Employment
Website
Diversity & Inclusion ESG data

GRI Standards Content Index
402
Labor / Management Relations
Website
-

GRI Standards Content Index
403
Occupational Health and Safety
Website
Creating a comfortable working environment/Occupational health and safety Diversity & Inclusion

GRI Standards Content Index
404
Training and Education
Website
ESG data List of Training Programs Implemented in Fiscal 2020

GRI Standards Content Index
405
Diversity and Equal Opportunity
Website
Diversity & Inclusion

GRI Standards Content Index
406
Non-discrimination
Website
Diversity & Inclusion Compliance Basic Human Rights Policy

GRI Standards Content Index
407
Freedom of Association and Collective Bargaining
Website
Basic Human Rights Policy

GRI Standards Content Index
408
Child Labor
Website
Basic Human Rights Policy

GRI Standards Content Index
409
Forced or Compulsory Labor
Website
Basic Human Rights Policy

GRI Standards Content Index
410
Security Practices
Website
-

GRI Standards Content Index
411
Rights of Indigenous Peoples
Website
-

GRI Standards Content Index
412
Human Rights Assessment
Website
Basic Human Rights Policy ESG data

GRI Standards Content Index
413
Local Communities
Website
Social Contribution Activities

GRI Standards Content Index
414
Supplier Social Assessment
Website
Communication with Stakeholders Co-creation and Collaboration with Suppliers

GRI Standards Content Index
415
Public Policy
Website
ESG data

GRI Standards Content Index
416
Customer Health and Safety
Website
Information Security Improving service quality

GRI Standards Content Index
417
Marketing and Labeling
Website
-

GRI Standards Content Index
418
Customer Privacy
Website
Information Security ZOZO Group Privacy policy

GRI Standards Content Index
419
Socioeconomic Compliance
Website
-

External Evaluation

We promote ESG initiatives and have been highly evaluated by evaluation organizations.

HDI Five-Star Certification Program

In HDI Five-Star Certification Program defined by HDI-Japan, we were the first in the apparel industry to receive the five-star certification, the highest rating, for the second consecutive time (※). ※The previous certification was "Five Star Certification" in 2017. As the certification is valid for two years, we undergo an examination every two years.

Received the Prime Minister's Award at the Japan Open Innovation Grand Prize sponsored by the Cabinet Office

The Open Source Development and Implementation Foundation for Social Decision Algorithms, developed by a researcher at ZOZO RESEARCH, an R&D organization of ZOZO Technologies, and a joint R&D team at Semiju Virtual Co., Ltd., won the Prime Minister's Award at the Japan Open Innovation Grand Prize sponsored by the Cabinet Office. ※ZOZO, Inc. has implemented an absorption-type company split and change of trade name of the split company on October 1st, 2021.

Received 34th Nikkei New Office Award

Our new ZOZO head office won the New Office Promotion Award/Creative Office Award at the 34th Nikkei New Office Award sponsored by Nikkei Inc. and the New Office Promotion Association.