ESG Data and Related Information
ESG Data
We publicly release ESG (Environment, Social and Governance) data. (Last Updated:June 27, 2022)
- Figures are for ZOZO, Inc. only. In the event that the scope is different, this is explicitly indicated.
Guidelines Comparison Tables (SASB, GRI)
SASB
We organize and disclose information based on SASB standards provided by the U.S. Sustainability Accounting Standards Board (SASB).
| Topic | Accounting Metric | Code | Disclosed Materials |
|---|---|---|---|
| Environmental Footprint of Hardware Infrastructure |
|
CG-EC-130a.1 | ESG data（Environment） |
|
CG-EC-130a.2 | ESG data（Environment） | |
| Discussion of the integration of environmental considerations into strategic planning for data center needs | CG-EC-130a.3 | Not disclosed | |
| Data Privacy & Advertising Standards | Number of users whose information is used for secondary purposes | CG-EC-220a.1 | Not disclosed |
| Description of policies and practices relating to behavioral advertising and user privacy | CG-EC-220a.2 | ZOZO Group PrivacyPolicy | |
| Data Security | Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards | CG-EC-230a.1 | Information Security |
|
CG-EC-230a.2 | ESG data（Governance） | |
| Employee Recruitment, Inclusion & Performance | Employee engagement as a percentage | CG-EC-330a.1 | ESG data（Social） |
|
CG-EC-330a.2 | ESG data（Social） | |
Percentage of gender and racial/ethnic group representation for
|
CG-EC-330a.3 | ESG data（Social） | |
| H-1B visa acquisition rate for technical staff | CG-EC-330a.4 | Not disclosed | |
| Packaging and Delivery of Merchandise | Greenhouse Gas (GHG) Footprint for Merchandise Shipments | CG-EC-410a.1 | ESG data（Environment） |
| Discussion of strategies for reducing environmental impact through product delivery | CG-EC-410a.2 | Sustainability Management Structure | |
| Company-defined indicators of user activity | CG-EC-000.A | Result Summary | |
|
CG-EC-000.B | Not disclosed | |
| Number of shipments | CG-EC-000.C | Result Summary | |
GRI
GRI(Global Reporting Initiative) The pages listed under the Sustainability Reporting Standards section are shown below.
| GRI Standards Content Index | Website | ||
|---|---|---|---|
| 102 | General Disclosures | Name of the organization | |
| Activities, brands, products, and services | Core businesses of the ZOZO Group Business Model |
||
| Location of the organization’s head office | Company Profile | ||
| Location of operations | |||
| Ownership and legal form | |||
| Markets served | |||
| Scale of the organization | |||
| Information on employees and other workers | ESG data（Social） | ||
| Supply chain | Communication with Stakeholders Co-creation and Collaboration with Suppliers |
||
| Significant changes to the organization and its supply chain | IR | ||
| Precautionary Principle or approach | Internal Control System and Risk Management System Risk Management Information Security |
||
| External initiatives | |||
| Membership of associations | - | ||
| Statement from senior decision-maker |
Management Message（Integrated Report） |
||
| Key impacts, risks, and opportunities | Internal Control System and Risk Management System Risk Management |
||
| Values, principles, standards, and norms of behavior | Philosophy | ||
| Mechanisms for advice and concerns about ethics | Internal Control System and Risk Management System | ||
| Governance structure | Corporate Governance | ||
| Delegating authority | Corporate Governance | ||
| Executive-level responsibility for economic, environmental, and social topics |
Corporate Governance | ||
| Consulting stakeholders on economic, environmental, and social topics | Corporate Governance Communication with Stakeholders Co-creation and Collaboration with Suppliers Diversity, Equity & Inclusion |
||
| Composition of the highest governance body and its committees | Company Profile Corporate Governance |
||
| Chair of the highest governance body | Company Profile Corporate Governance |
||
| Nominating and selecting the highest governance body | Company Profile Corporate Governance |
||
| Conflicts of interest | Anti-Corruption and Corporate Ethics | ||
| Role of highest governance body in setting purpose, values, and strategy | Company Profile Corporate Governance |
||
| Collective knowledge of highest governance body | Corporate Governance | ||
| Evaluating the highest governance body’s performance | Corporate Governance | ||
| Identifying and managing economic, environmental, and social impacts | Materiality | ||
| Effectiveness of risk management processes | Internal Control System and Risk Management System | ||
| Review of economic, environmental, and social topics | |||
| Highest governance body’s role in sustainability reporting | Sustainability Management Structure | ||
| Communicating critical concerns | Internal Control System and Risk Management System Risk Management |
||
| Nature and total number of critical concerns | - | ||
| Remuneration policies | Corporate Governance | ||
| Process for determining remuneration | Corporate Governance | ||
| Stakeholders’ involvement in remuneration | Corporate Governance | ||
| Annual total compensation ratio | ESG data（Social） | ||
| Percentage increase in annual total compensation ratio | ESG data（Social） | ||
| List of stakeholder groups |
Communication with Stakeholders Group Structure |
||
| Collective bargaining agreements | Basic Human Rights Policy | ||
| Identifying and selecting stakeholders | Corporate Governance | ||
| Approach to stakeholder engagement | Corporate Governance | ||
| Key topics and concerns raised | |||
| Entities included in the consolidated financial statements |
Group Structure |
||
| Defining report content and topic Boundaries | |||
| List of material topics | Materiality | ||
| Restatements of information | - | ||
| Changes in reporting | |||
| Reporting period | |||
| Date of most recent report | |||
| Reporting cycle | |||
| Contact point for questions regarding the report | Please contact us for inquiries. | ||
| Claims of reporting in accordance with the GRI Standards | - | ||
| GRI content index | - | ||
| External assurance | - | ||
| 103 | Management Approach | Explanation of the material topic and its Boundary | |
| The management approach and its components | |||
| Evaluation of the management approach | |||
| 201 | Economic Performance | - | |
| 202 | Market Presence | - | - |
| 203 | Indirect Economic Impacts | - | |
| 204 | Procurement Practices | - | - |
| 205 | Anti-corruption | - | |
| 206 | Anti-competitive Behavior | - | |
| 207 | Tax | - | - |
| 301 | Materials | - | ESG data（Environment） |
| 302 | Energy | - | Climate Change ESG data（Environment） |
| 303 | Water | - | |
| 304 | Biodiversity | - | ESG data（Environment） |
| 305 | Emissions | - | |
| 306 | Effluents and Waste | - | |
| 307 | Environmental Compliance | - | ESG data（Environment） |
| 308 | Supplier Environmental Assessment | - | - |
| 401 | Employment | - | Labor Practices ESG data（Social） |
| 402 | Labor / Management Relations | - | - |
| 403 | Occupational Health and Safety | - | Labor Practices ESG data（Social） |
| 404 | Training and Education | - | |
| 405 | Diversity and Equal Opportunity | - | |
| 406 | Non-discrimination | - | Diversity, Equity & Inclusion Compliance Basic Human Rights Policy |
| 407 | Freedom of Association and Collective Bargaining | - | Basic Human Rights Policy |
| 408 | Child Labor | - | Basic Human Rights Policy |
| 409 | Forced or Compulsory Labor | - | Basic Human Rights Policy |
| 410 | Security Practices | - | - |
| 411 | Rights of Indigenous Peoples | - | - |
| 412 | Human Rights Assessment | - | Basic Human Rights Policy |
| 413 | Local Communities | - | Social Contribution Activities |
| 414 | Supplier Social Assessment | - | Communication with Stakeholders Co-creation and Collaboration with Suppliers |
| 415 | Public Policy | - | ESG data（Governance） |
| 416 | Customer Health and Safety | - | Information Security Improving service quality |
| 417 | Marketing and Labeling | - | ZOZO Group PrivacyPolicy |
| 418 | Customer Privacy | - | Information Security ZOZO Group PrivacyPolicy |
| 419 | Socioeconomic Compliance | - | - |
External Evaluation
We promote ESG initiatives and have been highly evaluated by evaluation organizations.
HDI Five-Star Certification Program
In HDI Five-Star Certification Program defined by HDI-Japan, we were the first in the apparel industry to receive the five-star certification, the highest rating, for the third consecutive time※.
- The previous certification was "Five Star Certification" in 2017. As the certification is valid for two years, we undergo an examination every two years.
Received the highest Gold Rating in the PRIDE Index 2021
We received the highest Gold Rating, in the PRIDE Index 2021 formulated by work with Pride, a voluntary organization that supports the promotion and establishment of diversity management related to LGBTQ and other sexual minorities.
Received the “Advanced” Certification in D&I Award
We have received Advanced certification in D&I Award 2021, which certifies companies that engage in diversity and inclusion sponsored by JobRainbow Corporation.
Received the Prime Minister's Award at the Japan Open Innovation Grand Prize sponsored by the Cabinet Office
The Open Source Development and Implementation Foundation for Social Decision Algorithms, developed by a researcher at ZOZO RESEARCH, an R&D organization of ZOZO Technologies, and a joint R&D team at Semiju Virtual Co., Ltd., won the Prime Minister's Award at the Japan Open Innovation Grand Prize sponsored by the Cabinet Office.
- ZOZO, Inc. has implemented an absorption-type company split and change of trade name of the split company on October 1st, 2021.
Received 34th Nikkei New Office Award
Our new ZOZO head office won the New Office Promotion Award/Creative Office Award at the 34th Nikkei New Office Award sponsored by Nikkei Inc. and the New Office Promotion Association.