Sustainability

ESG Data and Related Information

ESG Data and Related Information

ESG Data

This page provides data related to ESG (Environmental, Social, and Governance) in our business activities, organized by categories and consolidated.

Coverage of companies covered in this report
ZOZO Corporation, ZOZONEXT Corporation, yutori Corporation

Coverage ratio
Environmental and governance items are calculated based on the sales revenue ratio of each group company that makes up the ZOZO Group.
Social items are calculated based on the ratio of the number of employees comprising the ZOZO Group.

ESG Data

Environment
Social
Governance

Environment

  • Scrollable
ItemsFY2021FY2022Coverage
Total CO2 emissions (Scope 1 & 2)(t-CO2) 6,967 619 98.7%
CO2 emissions (Scope 1 & 2) per unit of net sales(t-CO2/Millions of JPY)* 0.041 0.003 98.7%
Scope 1 (t-CO2) 25 30 98.7%
Gas (㎥) 0 0 98.7%
Diesel fuel (kl) 0 0 98.7%
Heavy oil (kl) 0 0 98.7%
Kerosene (kl) 0 0 98.7%
Gasoline (kl) 10 13 98.7%
Scope 2 Market Based (t-CO2) 6,942 589 98.7%
Scope 2 Location Based (t-CO2) 8,763 9,439 98.7%
Hot water/cold water (GJ) 11 179 98.7%
Electricity (kwh) 20,190,153 21,725,227 98.7%
Scope 3 (t-CO2)** 418,258 396,849 98.7%
Gross CO2 emissions (Scope 3) per unit of net sales(t-CO2/Millions of JPY)* 2.51 2.14 98.7%
Category 1 : Purchased goods and services 36,187 44,906 98.7%
Category 2 : Purchased capital goods※1 7,678 32,444 98.7%
Category 3 : Purchased fuel/energy not included in Scope 1 or 2 1,383 1,488 98.7%
Category 4 : Upstream transportation and distribution 137,214 67,195 98.7%
Category 5 : Waste generated in operations**※2 41 40 98.7%
Category 6 : Business travel 72 913 98.7%
Category 7 : Employee commuting※3 1,137 577 98.7%
Category 8 : Upstream leased assets 1,141 1,453 98.7%
Category 9 :  Downstream transportation and distribution 0 0 98.7%
Category 10 : Processing of sold products 0 0 98.7%
Category 11 : Use of sold products 216,277 227,821 98.7%
Category 12 : End-of-life treatment of sold products 17,127 20,012 98.7%
Category 13 : Downstream leased assets 0 0 98.7%
Category 14 : Franchises 0 0 98.7%
Category 15 : Investments 0 0 98.7%
Total energy consumption (GJ) 197,428 212,723 98.7%
CO2 emission per energy consumption (t-CO2/GJ) 0.047 0.047 98.7%
Renewable energy consumption (GJ) 40,954 194,895 98.7%
Ratio of renewable energy (%) 20.8% 91.9% 98.7%
Water consumption (㎥)Overall water consumption (m3) 26,597 27,618 98.7%
Of which, consumption of city water (m3)** - 26,074 98.7%
Of which, sewage consumption (m3)** - 1,544 98.7%
Water consumption per unit of net sales (m3/Millions of JPY)* - 0.151 98.7%
Average PUE of data centers - 1.521 98.7%
Total waste (t)**※2 6,576 9,925 98.7%
Amount of waste recycled (t)**※2 5,715 9,428 98.7%
Final disposal of waste (t)**※2 860 497 98.7%
Total emissions of waste per unit of net sales (t/Millions of JPY)* - 0.054 98.7%
Final disposal of waste per unit of net sales(t/Millions of JPY)* - 0.019 98.7%
Recycling rate of waste**※2 86.9% 94.9% 98.7%
Green purchasing ratio※4 26.8% 26.7% 98.7%
Total paper used (t) 41.4 24.5 98.7%
Environmental Investment (JPY)*※5 - 6,581.5 million JPY 98.7%
Number of environmental fines and penalties  0 0 98.7%
Amount of environmental fines and penalties(JPY) 0 0 98.7%

*Expanded disclosure information.
**Revised calculation logic for FY2021.

  1. Category 2: Purchased capital goods increased temporarily due to the construction of the logistics base "ZOZOBASE Tsukuba 3".
  2. Waste has increased due to the increased use of PET bottles. (Figures were revised on August 22, 2023.)
  3. Category 7: Commuting has increased due to the impact of the resumption of some commuting work.
  4. Green purchasing ratio covers OA, PC, household goods, and stationery/office supplies.
  5. Includes the amount of goods purchased from customers through the ZOZOUSED service, the cost of introducing renewable energy electricity, and the cost of introducing environmentally friendly materials

ZOZO Corporation has undergone a three-party verification covering "greenhouse gases, energy, water, and industrial waste" by the Japan Quality Assurance Organization (JQA), with the aim of enhancing the reliability of objective evaluation and calculation of environmental data.

Social

  • Scrollable
ItemsFY2021FY2022Coverage
Number of employees: Ratio of male to total, ratio of female to totalTotal 1,338 1,503 100%
Male (%) 789
(59.0%)
879
(58.5%)
100%
Female (%) 549
(41.0%)
624
(41.5%)
100%
Number of employees in JapanTotal 1,337 1,503 100%
Number of employees overseasTotal 1 0 100%
Number of employees in managerial positions; gender compositionsTotal 311 320 100%
Male (%) 245
(78.8%)
251
(78.4%)
100%
Female (%) 66
(21.2%)
69
(21.6%)
100%
Non-Japanese (%)* - 2
(0.6%)
100%
Gender composition by job titleExecutive officer
Male (%)
3
(75.0%)
4
(80.0%)
100%
Executive officer
Female (%)
1
(25.0%)
1
(20.0%)
100%
Senior manager or higher
Male (%)
90
(89.1%)
99
(88.4%)
100%
Senior manager or higher
Female (%)
11
(10.9%)
13
(11.6%)
100%
Manager (section chief)
Male (%)
142
(73.6%)
153
(73.3%)
100%
Manager (section chief)
Female (%)
51
(26.4%)
56
(26.7%)
100%
Number of employees and gender composition by job category
(revenue generating divisions) ※1
Total
Male (%)
146
(44.0%)
184
(43.5%)
100%
Total
Female (%)
186
(56.0%)
239
(56.5%)
100%
Senior manager or higher
Male (%)
21
(91.3%)
29
(82.9%)
100%
Senior manager or higher
Female (%)
2
(8.7%)
6
(17.1%)
100%
Manager (section chief)
Male (%)
29
(64.4%)
38
(66.7%)
100%
Manager (section chief)
Female (%)
16
(35.6%)
19
(33.3%)
100%
Number of employees and gender composition by job category
(STEM divisions) ※1
Total
Male (%)
323
(79.7%)
373
(78.5%)
100%
Total
Female (%)
82
(20.3%)
102
(21.5%)
100%
Senior manager or higher
Male (%)
33
(94.3%)
36
(97.3%)
100%
Senior manager or higher
Female (%)
2
(5.7%)
1
(2.7%)
100%
Manager (section chief)
Male (%)
57
(90.5%)
65
(87.8%)
100%
Manager (section chief)
Female (%)
6
(9.5%)
9
(12.2%)
100%
Number of employees and gender composition by job category
(Other divisions) *
Total
Male (%)
299
(52.4%)
322
(53.2%)
100%
Total
Female (%)
271
(47.6%)
283
(46.8%)
100%
Senior manager or higher
Male (%)
35
(83.3%)
34
(85.0%)
100%
Senior manager or higher
Female (%)
7
(16.7%)
6
(15.0%)
100%
Manager (section chief)
Male (%)
45
(61.6%)
50
(65.0%)
100%
Manager (section chief)
Female (%)
28
(38.4%)
28
(35.0%)
100%
Number of highly specialized personnel*Total 78 100%
Research staff (basic research/technical research) 13 100%
Number of AI Specialist 14 100%
Number of Data scientist 51 100%
Number of managerial appointments: Ratio of males to total, Ratio of females to totalTotal 39 47 100%
Male (%)* 26
(66.7%)
39
(83.0%)
100%
Female (%)* 13
(33.3%)
8
(17.0%)
100%
Number of non-Japanese employees in Japan (% to total employees): gender
composition (%)
Total 33
(2.5%)
39
(2.6%)
100%
Male (%) 15
(1.9%)
22
(1.5%)
100%
Female (%) 18
(3.3%)
17
(1.1%)
100%
Number of new employees recruited in JapanTotal 184 178 100%
Male (%) 109
(59.2%)
105
(59.0%)
100%
Female (%) 75
(40.8%)
73
(41.0%)
100%
Number of newly graduated employees recruited in JapanTotal 38
(20.6%)
51
(28.7%)
100%
Male (%) 20
(52.7%)
27
(52.9%)
100%
Female (%) 18
(47.3%)
24
(47.1%)
100%
Number of mid-career employees recruited in JapanTotal (%) 146
(79.4%)
127
(71.3%)
100%
Male (%)* 89
(61.0%)
78
(61.4%)
100%
Female (%)* 57
(39.0%)
49
(38.6%)
100%
Number of foreign nationals among new graduates and mid-career hiresTotal (%) 7
(3.93%)
100%
Number of new graduated hires (%) 2
(3.92%)
100%
Number of mid-career hires (%) 5
(3.94%)
100%
Number of employees with disabilitiesTotal 63 131 100%
Male 31
(49.2%)
65
(49.2%)
100%
Female 32
(50.8%)
66
(50.8%)
100%
Percentage of employees with disabilities in overall workforceAll employees (%) 1.82% 2.70% 100%
Number of post-retirement employees rehiredTotal 0 0 100%
Average number of temporary employeesTotal** 4,647 4,481 100%
Male 1,136
(25.3%)
100%
Female 3,345
(74.7%)
100%
Contract employees* 6
(0.1%)
100%
Average number of non-permanent employeesTotal 1,079 1,324 100%
Temporary staff 1,079 1,052
(79.4%)
100%
Subcontract employee 272
(20.6%)
100%
Number of employees switched from non-permanent to permanent employmentTotal 6 27 100%
Male 2
(40.0%)
11
(40.7%)
100%
Female 4
(60.0%)
16
(59.3%)
100%
Number of departing employees*Total 52 79 100%
Male* 23 100%
Female* 56 100%
Under 30 Total* 24 100%
30 - 39 Total* 43 100%
40 - 49 Total* 8 100%
50 - 59 Total* 3 100%
60 and above Total* 1 100%
Personal circumstances 52
(100%)
77
(97.4%)
100%
Corporate circumstances 0 0 100%
Number of Transfer to another group company 0 1
(1.3%)
100%
Other 0 1
(1.3%)
100%
Retirement rate*Total 4.3% 5.3% 100%
Male* 1.6% 100%
Female* 3.7% 100%
Under 30 Total* 1.6% 100%
30 - 39 Total* 2.9% 100%
40 - 49 Total* 0.6% 100%
50 - 59 Total* 0.2% 100%
60 and above Total* 0.1% 100%
Personal circumstances 4.3% 5.1% 100%
Corporate circumstances 0% 0% 100%
Transfer to another group company 0% 0.1% 100%
Other 0% 0.1% 100%
Average employment yearsAll employees 6.3 6.0 100%
Male 6.1 6.1 100%
Female 6.5 5.8 100%
Average ageAll employees 33.3 33.3 100%
Male 34.1 34.1 100%
Female 32.3 32.3 100%
Employees by age: Ratio of males and females to totalUnder 30 Total 392 488 100%
Under 30
Male (%)*
197
(50.3%)
246
(50.4%)
100%
Under 30
Female (%)*
195
(49.7%)
242
(49.6%)
100%
30 - 39 Total 705 750 100%
30 - 39
Male (%)*
420
(59.6%)
444
(59.2%)
100%
30 - 39
Female (%)*
285
(40.4%)
306
(40.8%)
100%
40 - 49 Total 198 248 100%
40 - 49
Male (%)*
146
(73.7%)
178
(71.8%)
100%
40 - 49
Female (%)*
52
(26.3%)
70
(28.2%)
100%
50 - 59 Total 15 13 100%
50 - 59
Male (%)*
10
(66.7%)
8
(61.5%)
100%
50 - 59
Female (%)*
5
(33.3%)
5
(38.5%)
100%
60 and above Total 1 3 100%
60 and above
Male (%)*
1
(100%)
2
(66.7%)
100%
60 and above
Female (%)*
0
(0%)
1
(33.3%)
100%
Recruitment costMillions of JPY 60 109 100%
Average recruiting cost per person(JPY thousand) - 534 100%
Parcentage of recruitment from internal sources*Internal transfer, etc. (%) - 3.8% 100%
Average annual salary of directors (basic salary only)Total(JPY thousand)* 48,000 31,881 100%
Male (JPY thousand)** 48,000 31,881 100%
Female (JPY thousand) - - 100%
Average annual salary of directors (basic salary + bonus)Total(JPY thousand)* 66,000 41,366 100%
Male (JPY thousand)** 66,000 41,366 100%
Female (JPY thousand) - - 100%
Average annual salary of employees in managerial positions (basic salary
only)**※2
Total(JPY thousand)* 6,804 8,249 96.7%
Male (JPY thousand) 6,925 8,712 96.7%
Female (JPY thousand) 6,341 6,600 96.7%
Average annual salary of employees in managerial positions (basic salary +
bonus)** ※2
Total(JPY thousand)* 7,980 9,821 96.7%
Male (JPY thousand) 8,069 10,308 96.7%
Female (JPY thousand) 7,637 8,152 96.7%
Average annual salary of employees in non-managerial positions (basic
salary only) **
Total(JPY thousand)* 3,391 4,109 96.7%
Male (JPY thousand) 3,312 4,542 96.7%
Female (JPY thousand) 3,508 3,620 96.7%
Average annual salary of employees in non-managerial positions (basic
salary + bonus) **
Total(JPY thousand)* 4,513 5,475 96.7%
Male (JPY thousand) 4,353 5,963 96.7%
Female (JPY thousand) 4,750 4,923 96.7%
Average annual salary (base salary only) for non-management to executive officers*Total(JPY thousand) 4,230 5,229 96.7%
Male (JPY thousand) 4,368 5,984 96.7%
Female (JPY thousand) 3,976 4,136 96.7%
Average annual salary (base salary + bonus) for non-management to executive officers*Total(JPY thousand) 5,375 6,651 96.7%
Male (JPY thousand) 5,457 7,471 96.7%
Female (JPY thousand) 5,223 5,465 96.7%
Average median annual salary of non-management to executive officers*Male (JPY thousand) 4,971 4,981 96.7%
Female (JPY thousand) 3,806 3,853 96.7%
Ratio of CEO's remuneration to average annual salary of employees **Ratio by average
<CEO: Employee>
13:1 13:1 96.7%
Wage differential between men and women*※3All employees (%) - 59.4% 96.7%
Permanent  employees (%) - 73.2% 96.7%
Non-permanent  employees (%) - 103.8% 96.7%
Number of employees using childcare systemsTotal 62 62 100%
Male 17
(27.4%)
18
(29.0%)
100%
Female 45
(72.6%)
44
(71.0%)
100%
Percentage of male permanent employees taking childcare leaveMale (%) 36.2% 37.0% 100%
Female (%) 100% 100% 100%
Percentage of returning to work 97.9% 100% 100%
Percentage of male non-permanent  employees taking childcare leave*Male (%) - 100% 100%
Number of employees using reduced working hours system for childcareTotal 19 21 100%
Male 0 0 100%
Female 19 21 100%
Number of employees using sick/elderly family members care leaveTotal 0 0 96.7%
Male 0 0 96.7%
Female 0 0 96.7%
Number of employees using reduced working hours system for sick/elderly family members Total 0 0 96.7%
Male 0 0 96.7%
Female 0 0 96.7%
Utilization of paid leaveAll employees (%) 73.6% 79.9% 96.7%
Annual total working hours (average per employee)Hours 2,016 2,001 96.7%
Annual hours of overtime worked (average per employee)Hours 205 223 96.7%
Number of employees using work-from-home systemTotal 943 1,423 100%
Overall utilization rate 70.5% 94.7% 100%
Number of employees on leave due to non-work-related illness or injuryTotal 28 34 100%
Male 14
(50.0%)
15
(44.1%)
100%
Female 14
(50.0%)
19
(55.9%)
100%
Ratio of Incidence of industrial accidents resulting in leaveAll employees (%) 0% 0% 96.7%
Ratio of incidence of industrial accidentsAll employees (%) 1.2% 0% 96.7%
Parcentage of employees taking stress checkAll employees (%) 69.5% 64.5% 96.7%
Parcentage of employees taking harassment checkAll employees (%) 92.6% 100% 96.7%
Parcentage of employees taking regular medical checkupsAll employees (%) 85.6% 87.7% 96.7%
Parcentage of employees with remarks in their medical checkups All employees (%) 14.7% 24.7% 96.7%
Total hours spent on capacity building training for employees**Total (hours) 20,070 71,382 96.7%
Average training hours per employee (result)hours 30 49 96.7%
Total cost of training/human resource development*JPY 20,528,000 6,872,908 96.7%
Average training cost per employee (result)**JPY 15,342 4,751 96.7%
Average participation rate in engagement survey*Average Attendance Rate (%) 93% 91% 96.7%
Percentage of highly engaged employees*Ratio (%) - 53% 96.7%

*Expanded disclosure information.
**Revised calculation logic for FY2021.

  1. Revenue generating divisions refer to divisions in charge of sales + planning/business development, and STEP divisions refer to engineers and designers.
  2. Management positions range from section chiefs to executive officers.
  3. Percentage of average annual salary for women divided by average annual salary for men.

Governance

  • Scrollable
ItemsFY2021FY2022Coverage
Number of whistle-blowing reports 14 11 100%
Number of legal actions related to corruption, bribery, etc. 0 0 100%
Political contributions 0 0 100%
Income tax expense recorded in Consolidated Statement of Profit or Loss (JPY)  ※1 14,720 million JPY 17,214 million JPY 100%
Number of violations against codes of business conduct and ethical standardsNumber of fraudulent business          0 0 100%
Number of security violation         0 0 100%
Number of neglect of duty         0 0 100%
Other         0 0 100%
Number of disciplinary action        0 0 100%
Number of violations related to human rights abuse and harassment Number of harassment** 0 0 100%
Number of disciplinary action         0 0 100%
Parcentage of employees taking compliance e-learning         92.6% 100% 100%

*Expanded disclosure information.
**Revised calculation logic for FY2021.

  1. We fulfill our tax obligation appropriately for the development of our nation and the regions in which our offices are located. 

Please refer here for details on the composition of officers and their remunerations.

Guidelines Comparison Tables (SASB, GRI)

SASB

We organize and disclose information based on SASB standards provided by the U.S. Sustainability Accounting Standards Board (SASB).

TopicAccounting MetricCodeDisclosed Materials
Environmental Footprint of Hardware Infrastructure
  1. Total energy consumed,
  2. percentage grid electricity,
  3. percentage renewable
CG-EC-130a.1 ESG data(Environment)
  1. Total water withdrawn,
  2. total water consumed,
percentage of each in regions with High or Extremely High Baseline Water Stress
CG-EC-130a.2 ESG data(Environment)
Discussion of the integration of environmental considerations into strategic planning for data center needs CG-EC-130a.3 Not disclosed
Data Privacy & Advertising Standards Number of users whose information is used for secondary purposes CG-EC-220a.1 Not disclosed
Description of policies and practices relating to behavioral advertising and user privacy CG-EC-220a.2 ZOZO Group PrivacyPolicy
Data Security Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards CG-EC-230a.1 Information Security
  1. Number of data breaches,
  2. percentage involving personally identifiable information (PII),
  3. number of users affected
CG-EC-230a.2 ESG data(Governance)
Employee Recruitment, Inclusion & Performance Employee engagement as a percentage CG-EC-330a.1 ESG data(Social)
  1. Voluntary and
  2. Involuntary all employee turnover
CG-EC-330a.2 ESG data(Social)
Percentage of gender and racial/ethnic group representation for
  1. management,
  2. technical staff, and
  3. all other employees
CG-EC-330a.3 ESG data(Social)
H-1B visa acquisition rate for technical staff CG-EC-330a.4 Not disclosed
Packaging and Delivery of Merchandise Greenhouse Gas (GHG) Footprint for Merchandise Shipments CG-EC-410a.1 ESG data(Environment)
Discussion of strategies for reducing environmental impact through product delivery CG-EC-410a.2 Sustainability Management Structure
Company-defined indicators of user activity CG-EC-000.A Result Summary
  1. Data capabilities
  2. Ratio of outsourcing
CG-EC-000.B Not disclosed
Number of shipments CG-EC-000.C Result Summary

GRI

GRI(Global Reporting Initiative) The pages listed under the Sustainability Reporting Standards section are shown below.

GRI Standards Content IndexWebsite
102 General Disclosures Name of the organization

ZOZO Company Profile

ZOZO Group Companies

Activities, brands, products, and services SERVICE
Business Model
Location of the organization’s head office ZOZO Company Profile
Location of operations

ZOZO Company Profile

Groupe Company(ZOZONEXT)

Group Company(yutori)

Ownership and legal form

ZOZO Company Profile

Groupe Company(ZOZONEXT)

Group Company(yutori)

Corporate Governance

Markets served

SERVICE

Integrated Report Portal FY2022

Market Environment

Scale of the organization

ZOZO Company Profile

Financial Highlights
Result Summary

Information on employees and other workers

ZOZO Company Profile

ESG Data(Social)

Supply chain Communication with Stakeholders
Supply Chain Management
Significant changes to the organization and its supply chain IR Top
Precautionary Principle or approach Internal Control System and Risk Management System
Risk Management
Information Security
External initiatives

External Evaluation

TCFD

SBTi

Membership of associations JSFA
Statement from senior decision-maker

CEO MESSAGE

CEO Message(Integrated Report)

Key impacts, risks, and opportunities Internal Control System and Risk Management System
Risk Management
Values, principles, standards, and norms of behavior

Philosophy

Code of Conduct

Mechanisms for advice and concerns about ethics Internal Control System and Risk Management System
Governance structure Corporate Governance
Delegating authority

Corporate Governance

Executive-level responsibility
for economic, environmental, and social topics

Sustainability Management Structure

Corporate Governance

Consulting stakeholders on economic, environmental, and social topics

Corporate Governance
Communication with Stakeholders
Supply Chain Management
Stakeholder Interviews

Diversity, Equity & Inclusion

Composition of the highest governance body and its committees ZOZO Company Profile
Corporate Governance
Chair of the highest governance body ZOZO Company Profile
Corporate Governance
Nominating and selecting the highest governance body ZOZO Company Profile
Corporate Governance
Conflicts of interest

Anti-Corruption and Corporate Ethics

Corporate Governance

Role of highest governance body in setting purpose, values, and strategy Corporate Governance
Collective knowledge of highest governance body Corporate Governance
Evaluating the highest governance body’s performance Corporate Governance
Identifying and managing economic, environmental, and social impacts Donation / Support / Volunteer
Effectiveness of risk management processes

Internal Control System and Risk Management System

Risk Management

Review of economic, environmental, and social topics

Integrated Report Portal FY2022

ESG data

Highest governance body’s role in sustainability reporting

Sustainability Management Structure

Materiality

Communicating critical concerns IR Top
Nature and total number of critical concerns ESG Data(Governance)
Remuneration policies Corporate Governance
Process for determining remuneration Corporate Governance
Stakeholders’ involvement in remuneration Corporate Governance
Annual total compensation ratio ESG Data(Social)
Percentage increase in annual total compensation ratio ESG Data(Social)
List of stakeholder groups

Communication with Stakeholders
Diversity, Equity & Inclusion

Collective bargaining agreements

Basic Human Rights Policy

Labor Practices

Identifying and selecting stakeholders Communication with Stakeholders
Approach to stakeholder engagement Communication with Stakeholders
Key topics and concerns raised

Materiality

Risk Management

Entities included in the consolidated financial statements

ZOZO Company Profile

ZOZO Group Companies

Defining report content and topic Boundaries

IR Top

Sustainability Management Structure

List of material topics Materiality
Restatements of information -
Changes in reporting

IR Top

Editorial Policy

Integrated Report Portal FY2022

Reporting period

IR Top

Editorial Policy

Integrated Report Portal FY2022

Date of most recent report

IR Top

Editorial Policy

Integrated Report Portal FY2022

Reporting cycle

IR Top

Editorial Policy

Integrated Report Portal FY2022

Contact point for questions regarding the report

Please contact us for inquiries

Claims of reporting in accordance with the GRI Standards -
GRI content index -
External assurance -
103 Management Approach Explanation of the material topic and its Boundary

Basic Policy

Materiality

The management approach and its components

Basic Policy

Materiality

Evaluation of the management approach

Basic Policy

Materiality

201 Economic Performance -

Basic Policy

Financial Highlights

Benefits and Welfare

Community Investment

202 Market Presence - -
203 Indirect Economic Impacts -

Social Contribution Activities

Community Investment

204 Procurement Practices - ZOZO Sustainability Procurement Policy
205 Anti-corruption -

Anti-Corruption and Corporate Ethics

ESG data(Governance)

206 Anti-competitive Behavior -

Anti-Corruption and Corporate Ethics

Code of Conduct

ESG data(Governance)

207 Tax - Tax policy
301 Materials -

ESG data(Environment)

Environment

302 Energy - Climate Change
ESG data(Environment)
303 Water -

Natural Capital

ESG data(Environment)

304 Biodiversity -

ESG data(Environment)

Biodiversity

305 Emissions -

Climate Change

ESG data(Environment)

306 Effluents and Waste -

Waste Reduction

ESG data(Environment)

307 Environmental Compliance - ESG data(Environment)
308 Supplier Environmental Assessment - -
401 Employment - Labor Practices
ESG Data(Social)
402 Labor / Management Relations - Establishment of Employee Representatives
403 Occupational Health and Safety - Labor Practices
ESG Data(Social)
404 Training and Education -

List of Training Programs Implemented in Fiscal 2021

ESG Data(Social)

405 Diversity and Equal Opportunity -

Governance

Diversity, Equity & Inclusion

406 Non-discrimination - Diversity, Equity & Inclusion
Compliance
Basic Human Rights Policy
407 Freedom of Association and Collective Bargaining -

Basic Human Rights Policy

Establishment of Employee Representatives

408 Child Labor -

Basic Human Rights Policy

ZOZO Sustainability Procurement Policy

409 Forced or Compulsory Labor -

Basic Human Rights Policy

ZOZO Sustainability Procurement Policy

410 Security Practices - -
411 Rights of Indigenous Peoples - -
412 Human Rights Assessment -

Basic Human Rights Policy

ESG Data(Social)

413 Local Communities -

Social Contribution Activities

Community Investment

414 Supplier Social Assessment - Communication with Stakeholders
Supply Chain Management
415 Public Policy - ESG data(Governance)
416 Customer Health and Safety - Information Security
Improving service quality
417 Marketing and Labeling - ZOZO Group PrivacyPolicy
418 Customer Privacy - Information Security
ZOZO Group PrivacyPolicy
419 Socioeconomic Compliance - -