Inquiries regarding IR

Inquiries regarding IR

Please refer to the “FAQ” for frequently asked questions. For questions that you cannot find in FAQ, please contact us from the form below.

Inquiries regarding IR, Here

*Fields such as your name, e-mail address, description of your question are mandatory.
*We cannot help you with inquiries regarding our products and services, or sales. If you are a customer with questions about our products and services, please contact here. Thank you for your cooperation in advance.


  • Please describe your inquiry in detail as much as possible.
  • Although we try to respond to inquiries as soon as possible, please understand that we might require some time depending on the content. In addition, we cannot answer questions about unreleased information.
  • Please keep in mind that there may be questions that we cannot answer. We appreciate your cooperation in advance.

Regarding inquiries about our stock, please contact here.

Shareholder register manager Sumitomo Mitsui Trust Bank
The clerk handling office contact information Suginami-ku, Izumi 2-8-4, Tokyo city, Tokyo
Zip code : 168-0063
Tel : 0120-782-031 (Free dial)
Operating hours : 9:00-17:00 on weekdays
Other branches (same agency) Sumitomo Mitsui Trust Bank, Head office and all branches within the country
Japan Securities Agency Corporation, Head office and all branches within the country
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Updates of IR related news of ZOZO will be sent to registered individuals.