Human Capital
We believe that the unique personalities and abilities of each employee, shaped by diverse backgrounds are the foundation of our value creation. To achieve sustainable growth and realize our corporate philosophy, "Inspire the world.Deliver joy every day." it is essential for each employee to leverage their strengths and expertise, contribute to colleagues and society,and find happiness that comes from being relied on. We have newly established our HR strategy "Creating a Happy Community Through the Power of Trust." aiming to maximize our strength in embracing diversity and fostering mutual trust, thereby spreading smiles and happiness worldwide. This HR strategy is positioned as a core initiative for realizing our corporate philosophy.
A Happy Community Created through the Power of Trust
The happiness we aim to create and share through work is the state in which each employee proactively develops their strengths and expertise, utilizes them not just for themselves but also for colleagues and society, shows a reliable presence, and finds joy through connections born from trust and the moments they help others. To achieve this, each employee needs to enhance their own skills, knowledge, and human qualities. By continually progressing these, one's unique abilities will eventually be nurtured. Then, by utilizing these abilities not just for oneself, but with love for colleagues and society, trust is created, and the joy of helping others can be found. We believe that creating these daily joys through the power of trust leads to our happiness. By continuing to circulate this self-growth and contribution to others, we will create a happy community through the power of trust.
The Relationship Between Management Strategy and HR Strategy in Supporting the Realization of Our Corporate Philosophy
Since our foundation, our business has thrived and generated new value through the collaboration of people with diverse personalities and abilities. Therefore, the state in which each person shows strengths and expertise in different areas and connects through the power of mutual trust has been a deeply cherished value during the journey of business expansion, and it will continue to be a competitive advantage that supports the realization of our corporate philosophy. Furthermore, by embodying our HR strategy "Creating a Happy Community Through the Power of Trust.," we aim to make a positive impact on all stakeholders, including customers, business partners, and shareholders, in terms of organizational structure and work styles. We aspire to be a group that "spreads smiles and happiness to society by helping others, while valuing ZOZO’s mindset and ensuring both employees and the Company are happy."
Talent Management Policy
The three elements of ZOZO's Mindset – Imagine the unexpected.Chart the unexplored. / Make a difference every day. / With Love – are essential for circulating "self-growth" and "contribution to others," and becoming a trusted talent. This mindset has supported our sustainable growth from a time when "clothes couldn't be sold online" to the present day where many customers use ZOZOTOWN. To maximize the capability of each employee and embody our HR strategy, "Creating a Happy Community Through the Power of Trust.," we have adopted this ZOZO's Mindset as our talent management policy. This policy serves as our fundamental guideline and a core value for all aspects of our human resource management.
Three Commitments to Embody ZOZO's Mindset
To embody ZOZO's Mindset and continue growing without losing sight of it, we have established three commitments for employees and the Company, centered on our talent management policy. We expect each employee to take the lead, aiming to realize “Imagine the unexpected. Chart the unexplored”. while acting “With Love” toward colleagues and services, and striving to “Make a difference every day.” We will encourage employees to keep on challenging themselves, and the Company will support those initiatives.
List of Training Programs Implemented in Fiscal 2024
We provide training programs tailored to each employee’s status, job level, and role to support their continuous growth and career development. By offering learning opportunities suited to individual, we aim to create an environment where all employees can grow autonomously.