Implementation of Working Program at Chiba City Tsubakimori Junior High School

In order to realize our corporate philosophy of "Inspire the world. Deliver joy every day.," we offer On-Demand-Delivery Classes of schools in Chiba Prefecture and support for career education.  We held a Working Program for 122 second-grade students of Chiba City Tsubakimori Junior High School who were unable to participate in the workplace experience due to the Covid-19 to learn about working.

This program is designed to learn how the services provided to consumers are planned, developed, and delivered to consumers in three classes totally. Employees from multiple divisions, such as our brand sales/support, personal (*1), customer support, logistics (fulfillment), and design, explained their own works (*2) in each division and ZOZO work style of "work with fun" In addition, students presented plans they considered in response to issues set for each division.



Issues from each division

Brand sales/support division
Creation of product pages that appeal to everyone around us

Personal division
Planning systems that enable staff to work enjoyably in any division

Customer support division
Study of services that I have experienced and inspired

Logistics (fulfillment) division
Planning of 1DAY events that convey the attractiveness of warehousing

Design division
Designing ZOZO boxes that inspire the people who receive them

Participating students commented, "I thought that if I didn't enjoy any kind of work, I wouldn't be able to convey the benefits of service to customers," and "It was a very good experience to learn that I could enjoy working at a company, and I wanted to join such a company."

We would like to continue to support young people who will lead the future through a variety of initiatives, including career education support.

（*1）Our company spelled human resource division as not 人事 (hito-goto) but 人自 (jin-ji), because we want to be a company that thinks about people as if they were our own, not as if they were personnel matters.

（*2）The word "work" is ordinarily spelled as 仕事 (shi-goto), using a character 仕 (shi) represents "serving" by its literal meaning. Instead, we use a character 自 (shi) which is pronounced in a same way but represents "self (natural)" by its literal meaning. This implies we are not serving to someone or forced to work, but are working naturally and spontaneously.

Date of Implementation
Tuesday, June 15, Friday, November 26, 2021; Thursday, March 17, 2022